At YAM Markets, protecting the data of our trading community is fundamental to the trust our marketplace runs on. This policy explains what we collect, why we collect it, how it is shared and the choices and rights you have over your information.
Your data, protected
Personal and business data is encrypted in transit and at rest, and never sold. The sections below are structural placeholders to be replaced with reviewed policy text.
Information we collect
We collect information you provide directly, information generated as you use the platform, and information from trusted third parties such as verification and payment partners.
Account & company information
This includes your name, business details, contact information and verification documents used to establish and secure your account.
Marketplace activity data
We process your searches, listings, quotes, orders and messages to operate the marketplace, surface relevant results and support disputes.
Payment & transaction data
Payment and escrow details are handled by regulated partners. We retain transaction records needed for settlement, accounting and compliance, but do not store full card numbers.
Communications & support data
When you contact support or use chat, we keep records of those communications to resolve your request and improve our service.
How we use information
We use data to provide and secure the marketplace, process orders and escrow, prevent fraud, comply with legal obligations and communicate important updates.
Data retention
We retain information for as long as your account is active and as needed to meet legal, accounting and dispute-resolution requirements, after which it is deleted or anonymized.
Security measures
We protect data with encryption in transit and at rest, access controls, monitoring and regular reviews. No system is perfectly secure, but we work continuously to safeguard your information.
User rights & choices
Depending on your location, you may have rights to access, correct, export, restrict or delete your data, and to object to certain processing. You can exercise these through our privacy team.
International transfers
As a cross-border marketplace, your data may be processed in countries other than your own. Where required, we apply appropriate safeguards for such transfers.
Changes to this policy
We may revise this policy to reflect changes in our practices or the law. Material changes will be communicated through the platform, with the effective date shown above.
Contact information
For privacy questions or data requests, contact our privacy team using the channels on this site. We will respond within applicable legal timelines.
Exercise your data rights
To access, correct, export or delete your data, reach our privacy team and we'll respond within statutory timelines. Contact us →